We will strive to process orders for in-stock items as swiftly as possible. Orders submitted before 12:00 pm (EST) have the potential to be dispatched on the same day. Orders placed after 12:00 pm will undergo processing and will be shipped on the following business day.
For out-of-stock merchandise, please allow up to 3 business days for shipping.
Given the dynamic nature of our hair products, order confirmation will occur at the time of purchase. If the item is readily available, it will be shipped following our standard shipping procedures. However, if the product needs to be ordered, the buyer has the option to either await restocking or request a full refund.
Please be aware that your order may arrive in multiple shipments, and these shipments can originate from our stores or directly from our distributors. Consequently, we are unable to guarantee a specific processing timeframe, and processing times may vary during peak periods, natural disasters, or inclement weather conditions.